The Westin Guangzhou (广州天誉威斯汀酒店 )



Review from ERNSydney in SYDNEY:
Well here we are again and nothing has changed.The Westin continues to
maintain its high standard.This time I can compare The Westin to the Hyatt
Regency and the very good Westin The Bund Shanghai.These other 2 hotels are
also very good hotels also but the difference is the staff.

The staff at GZ Westin make themselves known and I cant say what it is,
maybe its the smaller lobby to the other 2 and thats not taking away the
service from the others.Staff such as Giggs,Rhymes,Andy and Paul make
themselves well known.

Therefore there must be a reason why I can't remember one persons name
from the other Hotels.These people are very very good at what they do.

I have never met the General Manager at GZ Westin but congractulationsto him
and all concerned,but theres no doubt your as good as the people around you.

Then you have Michael who looks after the Q Bar and the rest of the staff ,
A1. PREGO (BELLISSIMO) World class standard.You just have
to eat there,I plan to take my family with me and PREGO is our first stop.

ITALIAN FOOD as it should be and thats a big statement
(a greek praising italians,unheard off). Graciano
or should I say CHEF as he is referred to,is totally in control,
excellent Chef and his whole team.

Open kitchen is a great thing and it is entertaining to watch these
guys work.Its all clockwork. Roberto greets his guests and
controls the floor to perfection.I would love to let them know,
that whichever Oil and Balsamic vinegar
they use,under no circumstances should they let it out.
Really its the best,a must to have, when you visit.

Ok then theres big Dan or Daniel the Manager of everything.
I say the manager of everything because his every where.
One minute you see him at Prego the next his in the
Lobby then his off to QBar and then his back at Prego.
The rooms are excellent,the cleanliness is A1,When I have
travelled with my wife there has benn numerous times
when we have packed up and moved because of cleanliness.I assure
any readers this place would get my wifes approval and thats saying something.
I must say I had a major problem with a flight with Shanghai Airlines and
was having great difficulty getting on another airline,well the girls at
the travel desk did so much to help me.Even after I had no
choice but to leave for the airport and go there on standby with all
airlines they continued trying and in fact called me 10 minutes into
heading to the airport to turn back.They had found a seat,
Unbelievable service simply Unbelievable.I think the young girls
name was Melody,if its not I apologise they were great.

Basically I must establishment walk in and be greeted by Sashi,Daniel
and I cant remember one of the other Managers names ,I believe he is
of either Indian or Pakistani background.In fact I nearly did'nt
write this review because I forgot his name and he needs to be given
the same respect as the rest.If I missed out on anyone I do apologise.

THANK YOU ONCE AGAIN WESTIN GUANGZHOU.CAN'T WAIT TO COME BACK.